Terms of Service

These Terms of Service ("Terms") govern your access to and use of SwiftDue (the "Service"), operated by SwiftDue ("SwiftDue," "we," "us," or "our"). By creating an account or using the Service you agree to be bound by these Terms and our Privacy Policy.

1. Eligibility

You must be at least 18 years old and authorized to bind the business you are signing up on behalf of. By accepting these Terms you represent that you meet these requirements.

2. Your account

You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us promptly at support@swiftdue.com if you suspect unauthorized access.

You agree that the information you provide is accurate and that you will keep it up to date.

3. The Service

SwiftDue connects to your QuickBooks Online account, imports invoice and customer data, and on your behalf sends scheduled payment-reminder emails to your customers with optional Stripe payment links. You configure tone, cadence, and which invoices are chased.

We may add, modify, or discontinue features from time to time. If we make a material change that adversely affects you we will give reasonable notice in the app or by email.

4. Acceptable use

You agree not to:

• use the Service to send spam, harassing, deceptive, or unlawful messages;
• impersonate any person or misrepresent your affiliation with a business;
• upload or transmit malware or otherwise interfere with the Service;
• attempt to access another user's account or data;
• reverse engineer, decompile, or scrape the Service except as permitted by law;
• use the Service to chase debts you do not have a legitimate right to collect.

You are responsible for ensuring that emails sent through SwiftDue comply with the laws applicable to you and your customers, including the CAN-SPAM Act, CASL, GDPR, and similar regulations.

5. Connected services

The Service relies on third parties — including Intuit (QuickBooks Online), Stripe, SendGrid, Google, Supabase, Inngest, and Vercel. Your use of those services is also governed by their terms. We are not responsible for the availability or performance of any third party.

6. Subscriptions, billing, and trials

Paid plans are billed in advance on a recurring basis (monthly or annual, as you select) through Stripe. By subscribing you authorize recurring charges to your selected payment method until you cancel.

Free trials, when offered, automatically convert to a paid subscription at the end of the trial unless you cancel. You can cancel at any time from the billing portal — your access continues until the end of the current billing period.

Fees are non-refundable except as required by law or as expressly stated in our 30-day money-back commitment described on the Pricing page.

7. Plan limits

Each plan includes a monthly invoice and reminder allowance. If your usage exceeds your plan's limits we will prompt you to upgrade; reminders for invoices over the cap may be paused until you upgrade. Your underlying data remains intact.

8. Suspension and termination

We may suspend or terminate your account if you breach these Terms, fail to pay fees when due, or use the Service in a way that risks harm to others or to the Service. You may terminate your account at any time from settings; upon termination we will delete your data as described in our Privacy Policy.

9. Intellectual property

SwiftDue and its logo, software, and content are owned by us and protected by intellectual-property laws. You receive a limited, revocable, non-exclusive license to use the Service for your business purposes during the term of your subscription. You retain all rights to your data; you grant us a license to host, process, and transmit it solely to provide the Service.

If you provide feedback or suggestions, you grant us a non-exclusive, perpetual, royalty-free license to use them to improve the Service.

10. Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that reminders will result in payment. The Service does not provide legal, tax, accounting, or debt-collection advice — content shown by the late-fee calculator and email-generator tools is informational only.

11. Limitation of liability

To the maximum extent permitted by law, SwiftDue and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising from your use of the Service. Our total aggregate liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid us in the twelve months preceding the event giving rise to the claim, or (b) USD $100.

12. Indemnification

You agree to defend, indemnify, and hold harmless SwiftDue from any claim, damage, or expense (including reasonable attorneys' fees) arising from your use of the Service, your content, or your violation of these Terms or applicable law.

13. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Any dispute will be resolved in the state or federal courts located in Delaware, and you consent to their personal jurisdiction. Either party may seek injunctive relief in any court of competent jurisdiction.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes we will notify you by email or in-app at least 14 days before the change takes effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms? Email support@swiftdue.com.